Shri Vishwakarma Cargo (“we,” “our,” or “us”) operates the Enterprise Resource Planning platform (“Software” or “Services”). This Privacy Policy outlines how we collect, use, disclose, and safeguard information when your company, drivers, dispatchers, or end-customers interact with our platform.
1Information We Collect
We collect data required to facilitate logistics, fleet management, route optimization, and operational accounting, including:
Driver & Personnel Data
Names, phone numbers, driver’s license details, employment status, duty logs, and shift times.
Telematics & Location Data
Real-time GPS coordinates, vehicle speed, routes taken, idle times, and geofence tracking data via connected mobile apps or onboard ELD/telematics devices.
Freight & Shipment Data
Origin/destination addresses, bill of lading (BOL) details, cargo descriptions, receiver contact details, and proof-of-delivery signatures/photos.
System & Account Credentials
Usernames, encrypted passwords, IP addresses, system interaction logs, and role-based permission profiles.
Financial & Billing Information
Bank details, invoicing data, freight payment histories, and automated toll/fuel card records.
2How We Use Information
We utilize collected data strictly to run, optimize, and secure transport operations, including:
- Calculating optimal transit routes, ETAs, and load allocations.
- Facilitating real-time cargo tracking for shippers, carriers, and receivers.
- Managing fleet maintenance schedules, fuel tracking, and compliance logs.
- Processing billing, payroll, carrier payouts, and freight invoicing.
- Ensuring platform security, detecting fraud, and analyzing system performance.
3Telematics & Location Tracking Disclosures
Foreground & Background Location
Mobile apps associated with the ERP may collect high-frequency location data while drivers are on duty to enable accurate ETA calculations and dispatch updates.
Device Control
Drivers can control background location permissions; however, disabling location tracking may impair duty logging and automated assignment features.
4Data Sharing & Integrations
We do not sell personal or operational data to third parties. Data is shared only under specific operational circumstances:
Third-Party Integrations
API connections to third-party telematics providers, fuel card networks, accounting software, or digital freight matching platforms as authorized by your admin.
Clients & Consignees
Sharing necessary tracking links or delivery confirmations with shippers/receivers.
Legal Compliance
To satisfy legal obligations, regulatory auditing (e.g., transport authority checks), or enforceable government requests.
5Data Security & Retention
Security
We employ industry-standard encryption (in transit and at rest), strict role-based access control (RBAC), and network firewalls to protect sensitive logistics data.
Retention
Operational and personal data is retained for as long as your enterprise subscription is active or as needed to meet statutory record-keeping regulations (e.g., tax or transportation compliance logs).
6User Rights & Data Control
Depending on your local regulations (such as GDPR, CCPA, or regional data laws), enterprise users and drivers have rights regarding their data:
- Access, correct, or request deletion of personal driver profiles.
- Export account logs, shipment histories, and invoice data.
- Restrict processing or object to specific automated profiling.
7Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Office: